How often must CCS representatives conduct face-to-face monitoring meetings with participants?

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CCS representatives are required to conduct face-to-face monitoring meetings with participants quarterly. This frequency allows for regular check-ins to assess the ongoing needs and satisfaction of the participants with the services they are receiving. Quarterly meetings ensure that any changes in circumstances or needs can be addressed in a timely manner, promoting more effective service delivery and support. This schedule also helps maintain a strong relationship between the participants and their support system, facilitating communication and engagement, which are critical components in the support process. Regular monitoring ensures compliance with best practices in client support and service management, aiming for the greatest benefit to the individuals involved.

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