What is a critical skill for a Support Broker to possess?

Strong communication and interpersonal skills are essential for a Support Broker because these skills facilitate effective relationships and interactions with individuals, their families, and various service providers. A Support Broker must be able to clearly convey information, understand the needs of clients, advocate for them, and navigate often complex systems of support. Building rapport is crucial in order to foster trust and ensure that the client's needs and preferences are prioritized.

Communication also aids in coordinating services, resolving conflicts, and navigating any misunderstandings that may arise. Furthermore, interpersonal skills help in motivating and empowering clients, allowing them to feel more confident in their own decision-making processes. Overall, these skills are foundational for a Support Broker's role in helping clients achieve their goals and access the resources they need.