Who collaborates with providers to ensure agreed-upon services are delivered?

Support Brokers play a vital role in coordinating and facilitating the delivery of agreed-upon services between individuals and service providers. Their primary responsibility is to act as a liaison, ensuring that the individual's needs and preferences are effectively communicated to the providers. They help to navigate the complexities of service delivery and ensure that the agreed-upon plans are implemented as intended.

By collaborating closely with both the individual receiving services and the providers, Support Brokers help to monitor service delivery and make adjustments as needed to better meet the individual's goals. This collaboration ensures that services are not only delivered but are also aligned with the desired outcomes of the individual.

The other roles mentioned, such as CCS (Community Care Services), Case Managers, and Budget Officers, have different focuses in the broader system of care. While they may also work with service delivery, their primary functions do not center on the collaborative aspect with providers to ensure that services are agreed upon and effectively delivered. This distinct role of Support Brokers in fostering communication and collaboration is what makes them essential in the process.