Who meets with participants to review services and the quality of supports?

The Community Conversation Specialist (CCS) plays a critical role in meeting with participants to review services and assess the quality of supports provided. Their primary responsibility is to ensure that participants are receiving the appropriate services and that these services align with the individuals' needs and preferences. During these meetings, the CCS gathers feedback, identifies any issues or areas for improvement, and coordinates efforts to enhance the overall experience for the participant.

In contrast, while the Support Broker also works closely with participants, their focus tends to be more on facilitating access to services and advocating for participants rather than conducting formal reviews of service quality. Additionally, the role of a Financial Manager primarily involves overseeing budgets, financial planning, and funding allocations rather than direct engagement with participants about service quality.

Understanding the distinct roles of the CCS and Support Broker clarifies why the CCS is the answer regarding who specifically meets with participants to conduct reviews of services and support quality.