Who monitors the quality of services provided in Self-Directed Services?

The participant in Self-Directed Services plays a crucial role in monitoring the quality of services they receive. This is because self-directed services are designed to empower individuals to take charge of their own care and make decisions that best suit their needs and preferences.

By being actively involved in their service planning and implementation, participants can evaluate and provide feedback on the services provided to them. This engagement allows them to assess whether the services are meeting their expectations and improving their quality of life. The model emphasizes participant choice and control, making their assessment fundamental to ensuring that services remain relevant and effective.

Though other roles, like support brokers or service coordinators, provide assistance and guidance, the ultimate responsibility for monitoring the quality of services lies with the participant, as they are the ones who experience the services directly.